Frequently Asked Questions (FAQ)
How do I know my order was placed?
You will be redirected to an order confirmation page, and a confirmation email will be sent to the email address you used at checkout.
Tip: Check your junk or spam folder if you don't see the email in your inbox.
Can I ship to a different address other than my billing address?
Yes, you can enter a different shipping address during checkout.
Can I cancel my order?
Yes, but our priority is to ensure your items ship quickly. Once an order is placed and billing/shipping information has been verified, it is immediately processed in our warehouse.
Note: This means cancellations may take some time to complete if the order is already in progress.
When will I receive my order?
Orders typically take 1 business day (Monday–Friday, excluding holidays) to process before shipping.
Delivery time depends on the shipping method you select. Please note that shipping times are estimates and not guaranteed.
Will I be notified when my order ships?
Yes! Once your order ships, you will receive an email with a tracking number. You can use this number to monitor the delivery status of your package.
Can I wash my Beer Bong with valve?
Yes! Simply:
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Detach all three pieces.
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Rinse with soap and water.
Tip: Hand-washing is recommended over using a dishwasher.
Can I wash the Double or Quad Beer Bong?
Yes! Follow these steps:
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Detach the funnel from the tube.
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Detach the on/off valves from the tubes (Y-valves do not detach).
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Rinse all pieces with soap and water.
Tip: Hand-washing is recommended over using a dishwasher.
Still have questions?
Contact our support team at info@DrinkEasy.com, and we’ll be happy to help!